The Seller I Purchased From is No Longer Active

If you're unable to see the seller's account or contact the seller, it could be due to several reasons:

 

Account Closure: The seller might have voluntarily closed their account.

 

Account Issue Resolution: The seller may be addressing an account-related matter, which temporarily affects their visibility.

 

Account Suspension: We may have suspended the seller's account for further investigation, ensuring a safe and reliable marketplace for our users.

 

In such situations, we advise promptly contacting your payment provider—be it Stripe, PayPal, or your credit card company. They are equipped to walk you through their dispute resolution process, offering guidance on how to initiate a dispute and effectively seek resolution for your transaction.