How Do I Update My Delivery Address for an Existing Order?

Need to update the delivery address for your order? Whether you entered the address incorrectly or simply need to change it, here's how you can attempt to correct it:

 

Act Promptly: Time is critical. Immediately upon noticing the error, you should initiate contact with the seller. The sooner you act, the better the chance of the address being corrected before the order is shipped.

 

Contact the Seller Directly: Message the seller to inform the seller of the mistake. Provide the correct address clearly and ask if it’s possible to update the order details before dispatch. Sellers typically understand such mishaps and will do their best to assist if the item hasn't been shipped yet.

 

Follow the Seller’s Instructions: The seller will inform you about the feasibility of changing the address based on their shipping process. They may need additional verification or details from you to make the change.

 

Check Seller’s Shipping Policies: Review the seller’s policies for insight into their procedure for handling address changes.

 

Future Prevention: To prevent such errors in the future, always double-check your shipping details during the checkout process. Ensuring accuracy in your address can save you from the hassle of attempting last-minute corrections.

 

Please note, once an item is in transit, the ability to alter the delivery address is significantly reduced. Sellers have different capabilities and policies regarding such changes, and their assistance will depend on the status of your order. It's always best to be as proactive as possible in correcting an incorrect delivery address.