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Technical Issues

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I am unable to sign in or Create an account

If you're experiencing difficulties signing in or creating an account, here are some steps you can try:

 

- Check Your Credentials: Ensure your email or phone number and password are spelt correctly.

 

- Clear Cache and Cookies: Sometimes, clearing your browser's cache and cookies can resolve issues.

 

- Try a Different Browser: Switching to a different browser can help. If you're using the app, try deleting and redownloading it or check for updates.

 

- Verify Two-Factor Authentication: Make sure you have completed all steps in the two-factor authentication process.

 

If you're still unsure of your password, use the "Forgot Password" link to reset it.

 

If you've tried all these options and are still having trouble, contact our support team for further assistance. We're here to help!

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