What If the Returned Item Doesn't Match What I Sold?

If you receive a returned item that does not match what you sold, follow these steps:

 

1. Communicate with the Buyer: Discuss the issue with the buyer to understand their perspective and attempt to resolve the situation amicably.

2. Reject the Refund if Necessary: If the issue remains unresolved, you have the option to reject the refund. Make sure to document and confirm all details before making your decision.

3. Comply with Local Laws: Ensure that you adhere to any relevant local laws and regulations throughout this process.

 

Remember, ifndautoparts does not initiate or conduct the return/refund process; it is up to you as the seller to manage this according to platform guidelines and legal requirements.