How Can I Make Changes to My Order?

Realized you need to make a change to your order? Here’s how you can attempt to update it:

 

Act Quickly: Time is of the essence. As soon as you identify the need for a change, contact the seller. The quicker you act, the higher the chance of accommodating your request before the order is dispatched.

 

Initiate Contact with the Seller: Use the messaging feature on the platform to communicate your change request to the seller. Be clear and precise about what you need changed, whether it's the quantity, product variant, or shipping details.

 

Provide Clear Details: Specify exactly what needs to be changed in your order to avoid any confusion. Clear communication is key to ensuring the seller fully understands and can act on your request.

 

Seller's Response and Action: The seller will review your request against their policies and the order's current status. They'll inform you whether the change is possible.

 

Review Seller’s Policies: Familiarize yourself with the seller's policies regarding order changes, visible on their store page or within the product listing. This helps set realistic expectations about what changes can be made.

 

Financial Adjustments: Be prepared for potential adjustments in your order’s cost. This might include additional charges or refunds, depending on the nature of the change.

 

Confirmation of Changes: Ensure that you receive a confirmation from the seller that the changes have been made. Review the updated order details for accuracy.

 

Proactive communication and understanding the seller's policies are vital for a smooth adjustment to your order. Changes are generally more manageable before the order has shipped, so don't delay in reaching out to the seller.