Privacy policy
Privacy Policy
At I Find Global UK Ltd (also known as ifndautoparts), we respect and value your privacy and take the protection of your personal information very seriously and we only collect personal data in accordance with data protection laws and as set out in this policy.
This Privacy Policy describes how I Find Global UK Ltd (the "Site", "We", "Us", or "Our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Us or otherwise communicate with Us (collectively, the "Services"). For purposes of this Privacy Policy, "You" and "Your" means You as the user of the Services, whether You are a Buyer, Seller, customer, website visitor, or another individual whose information We have collected pursuant to this privacy policy.
The website ifndautoparts.com is owned and operated by I Find Global UK Ltd a limited company registered in England with company number 15550649 , ifndautoparts, c/o reception, Boston Enterprise Centre, Wyberton Fen, Boston, PE21 7TL.
This privacy policy applies only to Your use of this Site and if You follow any links to other websites, Your data will be used in accordance with the privacy policies of such third-party sites.
Types of personal information we collect
When You visit Our site, We may collect:
- Location information including Your IP address and approximate location
- Contact information (e.g. name, email address, home address, phone number). If a business account, business documentation including registration certificate
- Financial Information including purchase history
- In Platofrm Messages
- Email, SMS or MMS and other communications between Us and You
- Photos and Videos
Children’s data
We do not knowingly solicit data from or market to children under 18 years of age. By using our website, You represent that You are at least 18 years of age or that You are the parent or guardian of such a minor and consent to such minor dependent’s use of our website. If We learn that personal information from users less than 18 years of age has been collected, We will deactivate the account and take reasonable measures to promptly delete such data from our records. If You become aware of any data We may have collected from children under age 18, please contact Us at hello@ifnd.com.
Sensitive personal information
We do not collect sensitive information.
How we collect your personal information and why
Data we collect directly from you
We collect Your personal information from You when You visit Our Site and We use this data so that:
- You are able to create user profiles/stores.
- Orders can be fulfilled.
- We can send You notifications on activities and status updates.
- We can ask You to give Us feedback.
- We can provide You with relevant marketing information, if You choose.
Data we collect from third parties
Third-party providers such as Google, Apple, Facebook, sometimes provide Us with Your data when You opt-in to their services. We then create an account based on this information. We do not update this information, even if Your name changes on Google, Facebook or Apple. Please login to Your account to make sure Your data is up to date.
Marketing and Advertising
We may collect and use Your personal informaiton to send You marketing, advertising and promotional communications. The types of marketing and advertising we carry out may include:
- Email marketing - To build and nurture email lists to send personalised messages, promotions, and newsletters to You, if You choose.
- Mobile notifications - With Your consent, We may send promotional push notifications or alerts to Your mobile device. You can deactivate these messages at any time by changing the notification settings on Your mobile device.
Personal information we share with third-parties
We may share Your personal information with our third-party providers in order to provide Our Services to You. Our third-party providers include:
- Stripe
- PayPal
- Sendgrid
- Twilio
- Easy Ship
- Sentry
- Any furture owners of the business
- Other companies within our group which are in the business of motor parts
What legal basis do we rely on to use your information
We only use Your personal information when We believe it is necessary and We have a valid legal reason (i.e. legal basis) to do so under applicable law. This may be with Your consent, to comply with laws, to provide You with Services, to enter into or fulfil our contractual obligations, to protect Your rights or to fulfil our legitimate business interests.
The General Data Protection Regulation (GDPR) and UK GDPR require Us to explain the valid legal basis We rely on in order to process Your personal information. As such, We may rely on the following legal basis to process Your personal information:
- Legitimate business interests. We may use Your perosnal information for our legitimate business interests, such as letting You know about our products and Services.
- Consent. We may process Your information if You have given Us permission (i.e. consent) to use Your personal information for a specific purpose. You can withdraw Your consent at any time by contacting Us at hello@ifnd.com
- Contract – to provide You with the goods you’ve ordered.
- Legal Obligations. We may process Your information where We believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose Your information as evidence in litigation in which We are involved.
How we store your personal information
Your information is securely stored by our third-party provider, AWS instances which are located in North Virgina, USA.
How long do we keep your information for
We’ll keep Your personal information as long as Your account is active or as long as it’s needed to provide a Service. We have retention polices in place for each of the categories of personal information that We process.
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We may need to retain certain personal information even once a customer account or profile has been closed or deleted to enforce our terms, to comply with legal or regulatory obligations, for fraud prevention, to identify, issue or resolve legal claims and/or for proper record keeping purposes. We may also retain a record of any stated objection by You to receiving Find My Auto Parts Pty Ltd updates for the purpose of ensuring that We can continue to respect Your wishes and not contact You further. At the end of the retention period, we will dispose of Your data in accordance with best practice.
Your data protection rights
Under data protection law, You have rights including:
- Right of access - You have the right to ask Us for copies of Your personal information.
- Right to rectification - You have the right to ask Us to rectify personal information You think is inaccurate in cases where We process Your data for a legal obligation.
- Right to erasure - You have the right to ask Us to erase Your personal information in certain circumstances.
- Right to restriction of processing - You have the right to ask Us to restrict the processing of Your personal information in certain circumstances.
- Right to object to processing – You have the the right to object to the processing of Your personal information in cases where We process Your data with Your consent, for the purposes of performance of a contract or to comply with a legal obligation.
To make a request please contact Us at: hello@ifnd.com
Cookies
Our Site uses cookies to facilitate and improve Your experience of Our Site and to provide and improve our Services. This information won’t be linked to any other information We collect about You unless You have consented to it. The cookies We use fall into four categories.
- Necessary Cookiers - These are essential to the operation of Our Site and are always switched on. These cookies enable core Site functionality such as remembering Your selected country and language, tell Us whether You are logged in or not and keep track of Your shopping basket and payment transactions.
- Analytics cookies - Our Site uses analytics to collect and analyse anonymous usage information. These measure from where You are visiting, how long You stay and time of day You visit Our Site. This information then helps Us improve our performance, creating a better experience next time You visit.
- Third-Party cookies - Third-party cookies are those placed by websites, Services, and/or parties other than Us. These cookies help build a profile of Your interests based on how You use Your browser and device. This information can then be used to show You an advert for a product You’ve viewed on another site. Your browser history helps target the kinds of ads You see to ensure You get content that’s of interest to You.
- Marketing cookies – These cookies are used by advertising companies to serve ads that are relevant to Your interests and personalise marketing both within Find My Auto Parts Pty and beyond. Those partners (e.g. Facebook and Google) may combine that information with other information they have collected from You.
You are in control of what You share and can choose to enable or disable cookies in Your cookie banner.
How to contact us
If You have any concerns about Our use of Your personal information or would like to contact Us about anything else, including to make a data subject access request, (DSAR) please contact Us at hello@ifnd.com
You can also find Us at: Ifndautoparts, c/o reception, Boston Enterprise Centre, Wyberton Fen, Boston, PE21 7TL.
If You’re unhappy with our response You can complain to the Information Commissioner’s Office (ICO). https://www.ico.org.uk
Changes to this policy
We may change this policy from time to time. This may be necessary, for example, if the law changes or if We change our business in a way that affects personal data protection.
Last updated: November 2024